About missing information later on yous restore your iPhone, iPad, or iPod touch with iCloud Backup

Did you notice missing data after you restored your iPhone, iPad, or iPod touch with iCloud Backup? Larn more than.

Things you can cheque

  • Make sure that y'all correctly restored your iOS device from iCloud Backup. When yous sign in to iCloud, it's not the same as when you restore from iCloud Backup. Larn how to restore from iCloud Backup.
  • Make sure that iCloud Fill-in includes the kind of information that you lot're missing. If y'all restore an iPad from an iPhone backup or vice versa, some information won't restore.
  • If an app asks for your Apple ID password during the restore process, make sure that you enter it. Some apps and services, like the App Shop, demand your password before they can restore purchased content. If you lot purchased content on multiple Apple IDs, enter the password for each Apple ID when prompted.
  • If the restore process takes a long time to finish, or if you receive an error bulletin, learn what to practice.
  • You tin as well check to see if you have any backups on your computer that may comprise the information that's missing.
  • Sometimes the restore procedure may look complete, but your device is still downloading information in the groundwork. To check this, tap Settings > [your name] > iCloud > iCloud Backup. If your device is still being restored, you come across "This [device] is currently being restored and volition automatically back up when it is done."

    iPhone showing iCloud Backup turned on

Want to acquire more than? Keep reading to discover what's included in iCloud Backup.

Near your apps, music, movies, and TV shows

iCloud Backup includes information about your purchase history from the Apple tree Music app, Apple tree Television set app, Apple Books app, Apple tree Podcasts app, and the App Store. After you restore from iCloud Backup, your purchased media automatically downloads again from Apple services. Availability of redownloads varies past state or region. Previous purchases may be unavailable when they've been refunded or aren't available in the store anymore. Some previously purchased movies may not be available for redownload from Apple Tv set.

For some tertiary-political party apps, you may need to download data from the app provider again.

If you lot used iTunes Match to download previously matched or uploaded songs, albums, or playlists to your device, sync your device on a computer that has your content to recover media that wasn't purchased from the iTunes Store or isn't available through iTunes Lucifer.

To recover content purchased with a different Apple tree ID, sign in with the Apple ID associated with that purchase.

Nearly your photos

When y'all use iCloud Photos, your photos and videos automatically upload to iCloud. They aren't included in your nightly backup. Later on you restore your device from iCloud Fill-in, stay connected to Wi-Fi so that your photos and videos tin can begin to download.

If you haven't turned on iCloud Photos, iCloud Backup may include photos and videos in your Photos or Camera Coil. Non sure if iCloud Photos was turned on when yous made the backup? Afterwards y'all restore your device, check Settings > [your name] > iCloud > Photos. If iCloud Photos is turned on, and then the photos were stored in iCloud Photos.

If the photos and videos were included in the backup, they'll download to your iOS device in the background when you restore. Stay connected to Wi-Fi until the procedure finishes. The time it takes to restore depends on the size of your fill-in and the speed of your Wi-Fi network.

Learn more than about what'southward included in iCloud Backup and how to sync photos from a figurer.

Virtually iCloud Drive

If y'all apply iCloud Drive, your documents aren't included in iCloud Fill-in. They remain updated and available across your devices considering they live in iCloud. If yous want to save your iWork files manually, you can save them to your Mac or PC.

If yous can't notice your iWork documents afterward you restore your device, go to iCloud.com and check in the iCloud Bulldoze app.

Virtually your Agenda and Contact information

When Agenda and Contact information restores from iCloud Backup, your settings and old data restore starting time. And so, iCloud pushes your updated Calendar and Contact data to your device, overwriting the onetime data. This update happens automatically and usually occurs earlier yous notice the quondam data.

Virtually your Mail and Notes data

Since your Mail already lives in iCloud, information technology isn't included in iCloud Fill-in. iCloud Backup does include the settings for your iCloud email account and whatsoever other email accounts on your device. After you restore from iCloud Backup, iCloud and your other email providers replace your bachelor electronic mail messages so yous can pick upward where y'all left off.

If yous gear up upward your device to store Notes in iCloud, iCloud sends those notes to your device after the restore procedure finishes. To find storage options for Notes in iOS ten.3 or after, tap Settings > [your proper name] > iCloud.

Notes information stored by a 3rd-party service (like Microsoft Exchange) isn't backed upwards to iCloud. Contact the provider of that service for information about how to call up your data.

About your Letters and Voice Memos data

With Letters in iCloud and Voice Memos in iCloud*, your text messages and voice recordings automatically upload to iCloud. They aren't included in your backup. Subsequently yous restore your device from iCloud Fill-in, stay connected to Wi-Fi and then that your text messages and voice recordings tin download.

If you turn off Messages in iCloud, your text messages and attachments no longer upload automatically, but they save in your side by side iCloud Backup and download in the background when y'all restore. Stay connected to Wi-Fi until the process finishes. The fourth dimension it takes to restore depends on the size of your backup and the speed of your Wi-Fi.

Sometimes, if yous restore a device from a backup of some other kind of device, your Messages and Vocalisation Memos won't restore. For case, if you lot utilize an iPad backup to restore an iPhone, your Messages and Voice Memos may non appear on the iPhone.

If your data is yet missing later you restore, you can try to restore from a dissimilar backup in iCloud or on your computer. Ever dorsum up your current data on your reckoner earlier you try to restore from iCloud Backup.

*If y'all utilise iOS 11 or earlier, or macOS High Sierra or earlier, your Voice Memos are included in iCloud Backup, non iCloud.

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